Privacy Policy

1. Information We Collect

Personal Information

• Account Information: When you create an account, we collect your name, email address, and payment information.
• Profile Information: Any additional information you choose to provide in your member profile.
• Communication: Records of communications between you and Bat Digest, including support inquiries.

Usage Information

• Access Logs: Information about how you use our services, including pages visited, time spent, and features accessed.
• Device Information: Information about your device, browser, and operating system.
• IP Address: Your IP address for security and fraud prevention purposes.

2. How We Use Your Information

• Service Delivery: To provide access to our premium bat testing data, analysis, and member-exclusive content.
• Account Management: To manage your membership, process payments, and provide customer support.
• Communication: To send you updates about new data releases, site improvements, and membership-related notifications.
• Security: To protect our platform and users from fraud, abuse, and unauthorized access.
• Improvement: To analyze usage patterns and improve our services and user experience.

3. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information in the following circumstances:

• Service Providers: With trusted third-party services that help us operate our platform (payment processors, hosting providers).
• Legal Requirements: When required by law, legal process, or to protect our rights and safety.
• Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users).

4. Data Security

We implement appropriate security measures to protect your personal information:

• Secure data transmission using SSL/TLS encryption
• Secure storage of personal and payment information
• Regular security audits and updates
• Limited access to personal information on a need-to-know basis

5. Cookies and Tracking

We use cookies and similar technologies to:

• Remember your login status and preferences
• Analyze site usage and performance
• Provide personalized content recommendations

You can control cookie settings through your browser preferences.

6. Your Rights

You have the right to:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your information to another service
• Opt-out: Unsubscribe from marketing communications

7. Data Retention

We retain your information for as long as your account is active or as needed to provide services. We may retain certain information for legitimate business purposes or legal requirements even after account closure.

8. Children's Privacy

Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. International Users

Bat Digest is based in the United States. By using our services, you consent to the transfer and processing of your information in the United States, which may have different privacy laws than your country of residence.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by email or through a notice on our website. Your continued use of our services after such changes constitutes acceptance of the updated policy.